Frequently Asked Questions

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. All transactions are encrypted and secure.

Absolutely. We use Stripe for payment processing, which is PCI-DSS Level 1 certified—the highest level of security certification. We never store your full credit card information on our servers.

Please contact us immediately if you need to cancel or modify your order. If we haven't shipped yet, we'll do our best to accommodate your request. Once an order has shipped, it cannot be cancelled.

You'll receive a shipping confirmation email with tracking information once your order ships. You can also track your order here using your order number and email address.

We currently ship to the continental United States only (lower 48 states plus Washington D.C.). We do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.

Shipping is FREE on all orders within the continental United States!

Orders are typically shipped within 2 business days. Delivery usually takes 3-7 business days depending on your location. You'll receive tracking information via email once your order ships.

Each item is carefully packaged to ensure safe delivery. Stereoviews and postcards are placed in protective sleeves and shipped in rigid mailers or boxes to prevent bending or damage during transit.

Due to the unique, one-of-a-kind nature of our vintage items, all sales are final. We do not accept returns or exchanges except in cases where an item arrives damaged or significantly differs from its description.

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We'll work with you to find a fair resolution, which may include a full or partial refund.

We strive to accurately describe and photograph every item. If you believe an item significantly differs from its listing, please contact us within 48 hours of delivery and we'll review your concern.

Yes! Every item in our collection is an authentic vintage piece. We specialize in stereoviews, postcards, and other paper ephemera primarily from the late 1800s through early 1900s. Each item has been carefully curated and authenticated.

We use a standard grading scale from "Poor" to "Mint" based on factors like paper quality, image clarity, foxing, tears, creases, and overall preservation. Each listing includes detailed condition notes and high-resolution photographs so you can assess the item yourself.

We sell items in their found condition without restoration or cleaning. This preserves authenticity and allows collectors to make their own decisions about conservation. Any notable condition issues are described in the listing.

Our listings include high-resolution photos of both the front and back of each item. If you need additional images or have specific questions about an item, please contact us and we'll be happy to help.

No account is required. You can check out as a guest. Your email will be used for order confirmation and shipping updates only.

We only collect information necessary to process your order and communicate with you about it. Read our full Privacy Policy for details.

Yes. You can request data removal at any time, though we may need to retain certain information for legal and accounting purposes.