Privacy Policy

Last updated: December 2024

Information We Collect

When you make a purchase from Stereoview Vault, we collect the information necessary to fulfill your order:

  • Name and shipping address
  • Email address
  • Payment information (processed securely by Stripe)

We do not store complete payment card information on our servers. All payment processing is handled by Stripe, a PCI-compliant payment processor.

How We Use Your Information

We use your information solely for:

  • Processing and shipping your orders
  • Sending order confirmations and shipping notifications
  • Responding to your questions or concerns
  • Marketing communications (only if you opt in)

Marketing Communications

We only send marketing emails to customers who explicitly opt in during checkout. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us directly.

Data Retention

We retain order information for accounting and legal compliance purposes. Customer data is stored securely and accessed only when necessary to fulfill orders or respond to inquiries.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise any of these rights, please contact us or use our data deletion request form.

Cookies

We use essential cookies to maintain your shopping cart and session. We do not use advertising or tracking cookies. Analytics, if used, are privacy-respecting and do not track individual users.

Third-Party Services

We use the following third-party services to operate our store:

  • Stripe — Payment processing
  • SendGrid — Transactional emails

Each of these services has their own privacy policy governing how they handle your data.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us.